If you have recently downloaded the app, try to reinstall it and make sure that you follow the instructions carefully.

Ensure that the Night Owl Connect App is installed correctly on your device.

If you have difficulty connecting to your Night Owl system, the first step is to troubleshoot your Night Owl Connect App.

Troubleshooting your Night Owl Connect App However, the majority of connection problems can be fixed with a simple software update or restart. If you’re still experiencing issues after ensuring that everything is up to date, there could be a more serious issue at play. It’s also a good idea to restart both your Smart Device and Night Owl camera system to ensure a fresh start. Once both the app and software are up to date, attempt to connect to your Night Owl system again.If an update is available, follow the instructions to install it.This is usually listed under “Device Information” or something similar. Next, check the firmware version on your Smart Device.If an update is available, install it as soon as possible.You can typically find this under the “Settings” tab. Open the Night Owl Connect App and check the version number.Here are a few steps you can take to ensure that everything is current: Fortunately, this is a relatively easy fix that could save you a lot of frustration in the long run. Before panicking, make sure to check that both the Night Owl Connect App and Smart Device software are up to date. However, one of the most common culprits is outdated software. If your Night Owl isn’t connecting, there could be a number of reasons behind the failure.

Night owl firmware update